Shipping & Delivery Policy:

General Information

The term "we", "us", "our" used anywhere on this page shall mean NIKOLAINDUSTRY, whose registered/operational office is Gat No. 66, Sukene – Pimplus Road, Sukene, Niphad Nashik, Maharashtra, India Nashik MAHARASHTRA 422302. "You", "your", "user", "visitor" shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.

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Shipping Policy

1. Shipping Destinations

   • We currently ship to all major cities and towns within India. For international shipping, please contact our customer service team for assistance.

2. Shipping Charges

   • Shipping charges are calculated based on the weight, dimensions, and destination of the package. The total shipping cost will be displayed at checkout before you complete your purchase.

3. Processing Time

   • Orders are processed within 1-2 business days after receiving the order confirmation. Orders placed on weekends or holidays will be processed on the next business day.

4. Delivery Time

   • Standard delivery time is 5-7 business days for domestic orders. International delivery times may vary based on the destination and customs processing.

5. Order Tracking

   • Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can also track your order status in the "My Account" section of our website.

 

Delivery Policy

1. Delivery Address

   • Please ensure that the delivery address and contact details provided are accurate. We are not responsible for any delays or delivery failures due to incorrect or incomplete information.

2. Delivery Confirmation

   • Upon delivery, the recipient may be required to sign for the package. If you are unavailable to receive the delivery, the courier may leave a notification with instructions on how to collect your package or schedule a redelivery.

3. Failed Delivery Attempts

   • If the courier is unable to deliver the package after multiple attempts, it may be returned to our warehouse. In such cases, additional shipping charges may apply for reshipping the order.

4. Lost or Damaged Packages

   • If your package is lost or arrives damaged, please contact our customer service team within 48 hours of receipt. We will initiate an investigation with the courier and work towards a resolution.

 

International Shipping

1. Customs and Duties

   • International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Please check with your local customs office for more information.

2. Delivery Time

   • International delivery times vary based on the destination and customs processing. We are not responsible for delays caused by customs or other regulatory authorities.

 

Contact Information

For any questions or concerns regarding our Shipping & Delivery Policy, please contact us at:

• Email: support@nikolaindustry.com

• Phone: +91-9303178910

• Address: Gat No. 66, Sukene – Pimplus Road, Sukene, Niphad Nashik, Maharashtra, India Nashik MAHARASHTRA 422302

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Your use of the website and/or purchase from us are governed by the following Terms and Conditions, which include this Shipping & Delivery Policy.

Thank you for shopping with NIKOLAINDUSTRY!